CLConnect Loyaltyby Connect AI
MODERN LOYALTY INFRASTRUCTURE

More than points and stamps. Build a complete loyalty experience.

Connect Loyalty combines flexible loyalty programs, Rewards Studio, premium digital cards, staff controls, security and custom-domain experiences in one platform.

LOYALTY SERVICES

Everything you need to run a modern loyalty program.

Illustrative analytics data
Illustrative analytics data
✦

Rewards Studio

Reward catalogues, guided ideas, cumulative/accumulation mode and controlled redemption.

β—‰

Digital stamp programs

Validate one or multiple stamps per transaction, with merchant-defined default stamp quantities.

⌁

Custom domains

Eligible merchants can request and verify their own loyalty subdomain and route customers through it.

β—‡

Premium card designer

Themes, layouts, colors, logos, card artwork, chip presentation and multi-program card views.

Services

Manage points, stamps, rewards, digital cards, staff access, customer engagement and custom-domain experiences from one connected platform.

PREMIUM CUSTOMER EXPERIENCE

Your loyalty program can look and behave like a real membership product.

Combine branded digital cards, multiple programs, balances, rewards and optional security in the same customer experience.

Request setup
Services

Loyalty engine & rewards

Design the loyalty rules around how your business actually sells and how you want customers to return.

Flexible earning rules

Points programs

Earn from invoice/purchase value with merchant-defined rates and campaign multipliers.

All services
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Points programs

Earn from invoice/purchase value with merchant-defined rates and campaign multipliers.

Flexible earning rules
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Digital stamp programs

Validate one or multiple stamps per transaction, with merchant-defined default stamp quantities.

Quantity-aware stamps
⌘

Multiple programs

Run several loyalty programs for the same merchant with separate balances, rewards and customer memberships.

Primary + secondary programs
🎁

Rewards Studio

Create reward offers and catalogues, configure automatic or accumulation behavior, and manage redemption.

Rich reward catalogue
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Cumulative reward journeys

Let customers continue accumulating toward larger benefits instead of forcing a single automatic reward threshold.

Accumulate mode
☷

Reward activity center

Track available, redeemed and expired rewards plus the loyalty ledger and transaction context.

Operational reward ledger
Services

Live points, rewards & customer progress

Give customers an up-to-date view of their points, stamps, available rewards and progress across their active loyalty programs.

Annual benefit controls

Birthday benefits

Configure annual birthday points, stamps or a named reward with controlled timing and validity.

All services
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Birthday benefits

Configure annual birthday points, stamps or a named reward with controlled timing and validity.

Annual benefit controls
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Birthday intelligence

See upcoming birthdays and age-band distribution when extended customer profiles are enabled.

Customer intelligence
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Customer segments

Identify almost-at-reward, rewards-available, new, inactive, opted-in and referred customer groups.

Actionable segments
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Growth analytics

Review activity trends, reward redemptions, branch activity, program performance and top customers.

Program + branch insights
⚑

Referrals & campaigns

Run referral bonuses and time-bound earning multipliers where the merchant plan allows them.

Acquisition + reactivation
Services

Branding & customer experience

Make the customer-facing loyalty experience feel like part of the merchant’s own brand.

Customer wallet experience

Premium digital cards

Professional front/back card layouts with balances, rewards, membership information and program switching.

All services
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Premium digital cards

Professional front/back card layouts with balances, rewards, membership information and program switching.

Customer wallet experience
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Card designer & artwork

Merchant colors, logo, card logo, text colors, themes, layouts and optional custom background artwork.

Premium branding controls
🌐

Custom domains

Eligible merchants can request and verify their own loyalty subdomain and route customers through it.

Merchant-owned customer URL
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White-label experience

Custom-domain merchants can receive a more merchant-first customer journey with Connect Loyalty branding reduced where allowed.

Plan-controlled white label
QR

QR joining & materials

Generate customer join QR experiences and printable merchant material for in-store acquisition.

No app installation
ΨΉ

EN / FR / AR + RTL

Merchant and customer-facing flows support English, French and Arabic with right-to-left rendering.

Multilingual by design
Services

Operations, security & audit

Give owners and staff practical controls while keeping loyalty activity traceable.

Controlled daily operations

Staff & branch management

Separate staff accounts, branches, PIN access, shifts and operational responsibilities.

All services
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Staff & branch management

Separate staff accounts, branches, PIN access, shifts and operational responsibilities.

Controlled daily operations
⌁

Program-level staff access

Choose exactly which loyalty programs each staff member is allowed to operate.

Fine-grained permissions
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Customer card PIN security

Optional 4–6 digit customer-card protection with lock, setup, change and secure reset flows.

Capability-controlled security
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Receipt / invoice references

Attach merchant invoice references to loyalty validations and prevent duplicate references at branch/program level.

Transaction integrity
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Correction workflow

Reverse eligible loyalty transactions with a reason while preserving the audit trail and reward integrity.

Controlled reversals
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Business account setup

Our team creates your business dashboard, configures the appropriate plan and limits, and activates the services and capabilities agreed with you.

Configured for your business
How it works

Simple for customers. Controlled by the merchant.

01
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Customer joins

The customer scans a QR or opens the merchant loyalty URL and joins without installing an app.

02
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Business validates activity

Authorized staff record the loyalty activity against the real sale/invoice workflow already used by the business.

03
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Rules calculate benefits

Programs apply points, stamps, campaigns and reward logic according to merchant configuration.

04
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Customer returns

The digital card shows progress, rewards and membership status, giving the customer a clear reason to come back.

Industries

Designed for businesses where repeat customers matter

β–£

Retail & electronics

Connect Loyalty

β–€

Hypermarkets & supermarkets

Connect Loyalty

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Healthcare networks

Connect Loyalty

✈

Airlines & travel

Connect Loyalty

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Automotive & services

Connect Loyalty

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Wholesale & B2B

Connect Loyalty

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Distribution & logistics

Connect Loyalty

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Multi-location brands

Connect Loyalty

Plans

Capabilities can scale with the merchant

Starter

Starter

Focused loyalty operations for smaller programs.

  • Points programs
  • Digital stamp programs
  • Staff & branch management
Request setup
Multi-location

Multi-location

Expanded limits, branches and operational control for larger organizations.

  • Multiple programs
  • Growth analytics
  • Program-level staff access
Request setup
FAQ

Common questions

How do I get a Connect Loyalty business account?

Send us a setup request with your business details. Our team will review your needs, contact you to discuss the right configuration, then create your business dashboard and activate the agreed services and capabilities.

Does Connect Loyalty replace the POS or ERP?

No. It is a loyalty platform designed to work alongside the merchant’s existing sale, invoice, inventory and accounting workflow.

Do customers need an app?

No. Customer registration and digital loyalty experiences work through web links and QR codes.

Can one business run more than one loyalty program?

Yes. Programs can keep separate balances, reward logic, customers and staff permissions while belonging to the same merchant.

Can a merchant use its own domain?

Yes, when the custom-domain capability is assigned and the requested domain passes DNS verification and activation.

REQUEST A CONNECT LOYALTY SETUP

Tell us how your loyalty program needs to work.

Send us the information below. Our team will review your business needs, contact you to discuss the right setup, and prepare your dashboard, loyalty programs and optional services before activation.

βœ“ Business type and expected loyalty audienceβœ“ Expected number of customersβœ“ Number of locations / branchesβœ“ Existing business or loyalty domain, if available